Monthly plans
Cancel any time and the next payment is not taken. The month you have already paid for is not refunded, and the app keeps working until the end of that month.
Yearly plans
Yearly plans are paid upfront and include two months free. Yearly payments are not refunded, in full or in part. Cancelling stops the next renewal, and the app keeps working until the end of the year you have paid for.
When we always refund
- You were charged twice for the same period.
- You were charged after cancelling before your renewal date.
- You were charged the wrong amount. We refund the difference.
Your legal rights
If the law where you are gives you a right to a refund, this policy does not take it away.
How to ask for a refund
Email [email protected] with your school name and the receipt or invoice. We reply within two working days.
Card payments are refunded through Paddle, our reseller, to the card or account you paid with. Invoice payments are refunded to the account they came from.